Choose from a variety of secure payment options

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PayPal
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If you are not fully satisfied with the product purchased, you are able to return this item within a 5 month period.

150 day return policy
returns free of charge

Delivery Conditions

Fast Delivery

Our goal is to deliver the purchased items to our customers as fast as possible after the order has been received. Most of our stock items can be delivered immediately. Unless otherwise stated in the item description, we deliver from stock, usually within 3-5 days.

Delivery Prices

For package deliveries within the EU we charge a flat rate of 9,95 € per delivery.

The articles marked with aare considered bulk goods and the transportation cost is a flat rate of 69,95 € per purchase. The symbol refers to the shipping of one single item.

The shipping via forwarding service is curbside delivery only. Delivery at a required location can be arranged upon request and at an additional cost.

The delivery of wine racks made of stone is only available upon request. Our return policy does not apply to stone wine racks.

Delivery free of charge:
If your order has a total value amount of 250,00 € or above and the delivery address is inside the EU, delivery will be free of charge (including items marked as bulk goods).

Deliveries Outside the EU

For deliveries to non-EU countries we will gladly inform you about the delivery costs. Additionally for some countries (e.g. Switzerland) customs, taxes and fees that are not invoiced by us will arise. Further information can be found on http://ec.europa.eu/taxation_customs/home_en. Information on import sales tax for Switzerland is available on http://xtares.admin.ch/tares/login/loginFormFiller.do.

The articles marked with aare considered bulk goods and the transportation costs is a flat rate of 69,95 € per purchase.

The shipping via forwarding service is curbside delivery only. Delivery at a required location can be arranged upon request and at an additional cost.

The delivery of wine racks made of stone is only available upon request. Our return policy does not apply to stone wine racks.

Subsequent Deliveries / Free of Charge

In case an item is out of stock, we will inform you immediately. If an item is not available but the other purchased items are and you agree to receive a partial delivery, we will make a subsequent delivery free of charge.

Convenient and Secure Payment

We accept six convenient payment methods. You have a choice between Paypal, credit card or pre-payment.

PayPal
Pay with the high security offered through your Paypal account. We will charge you corresponding to the payment methods in your account. To use this method you need a Paypal-Account.

Credit Card
Pay conveniently and securely via credit card (MasterCard, Visa, American Express). The amount due will be on hold once you have placed your order and will not be charged to your credit card until the merchandise has be dispatched.

"MasterCard SecureCode" and "Verified by Visa" work as follows: if you wish to pay per credit card, a code and/or password verification will provide more security to your transaction. An extra field appears for you to key in the secret code / password which are scrambled and sent directly to the credit card Company for verification. If you do not have a code or password, contact your credit card company.

If you wish to return a purchased item, regardless of reason, the full amount will be refunded/credited to your PayPal account or credit card. For more detailed information refer to Promondo return policy in Terms & Conditions.

Pre-Payment
After the order transaction has been completed, the customer may transfer the total due amount to the company’s business bank account. As soon as payment confirmation is received, the order will be dispatched immediately

Amazon Payments
With Amazon Payments you can use the payment and delivery information of your Amazon account to shop quickly and securely. Furthermore you will protected as a buyer through Amazons A to Z guaranree.